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Executive Director, Career Development Center

Massachusetts College of Pharmacy and Health Sciences (MCPHS)



Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health- and life science, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has over 7,000 students across campuses in Boston's Longwood Medical Area, Academic Area, downtown Worcester, MA, and downtown Manchester, NH, as well as online programs. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of collaboration, inclusion, success, sustainability, planning, and support.


With offices on the Boston, Manchester, and Worcester campuses, The Career Development Center provides individualized advising, industry-specific information and resources, guidance in developing career competencies, and the opportunity for hands-on professional experiences to support personal goals and career success for undergraduate and graduate students. Through workshops, alumni, community networking opportunities, and employer partnerships, students have a range of programs to help them develop an action plan and take steps toward achieving their goals.

Additionally, The Career Development Center collaborates with academic departments, student services, student organizations, and professional associations to offer collaborative programs and events. These programs and events are specially designed to give students access to the opportunities, experiences, and knowledge they need in their future and current careers.


The Career Development Center seeks a transformational Executive Director to provide a clear vision and implementation strategy to support positive career outcomes for health sciences students. This work will align with the University's Strategic Priorities for Student Success and Experience. The Executive Director will focus on employer outreach and student career outcomes as they lead employer relations and liaise for University career-related activities. The Executive Director will build robust industry relationships within the healthcare and life science employer community to understand their needs for job placements and internships. This role reports to the Associate Provost for Student Achievement and Success, with a dotted line to the Vice President for Academic Affairs/Provost.


Strategic Planning 

  • Set a University-wide strategy for cultivating and engaging a diversity of employers in career preparation of the student experience that leads to positive career outcomes (jobs, internships, and opportunities).

  • Use data to drive and inform the enhancements to the Career Development Center.

  • Partner with Deans, Program Directors, Centers for Excellence Directors, and Institutional Partners to create a cohesive, campus-wide ecosystem for employer and external partnership engagement.

  • Foster collaboration between the Career Development Center team and the campus community to develop and evaluate policies and processes related to internship development and experiential learning opportunities to creatively embed life science and healthcare employer and alumni connections into credit and noncredit student experiences (i.e., class presentations, research projects, events, student organizations, etc.).

  • Lead the development of a formal internship program to provide students with stimulating, real-world experiences within the life sciences and healthcare industry settings.

Employer Development and Engagement

  • Implement policies, procedures, and processes to bolster employers' brand and campus recruitment and engagement strategies.

  • Grow the number and quality of jobs, internships, and experiential opportunities for students.

  • Partner with Schools and Departments to create, manage, and distribute a University-wide schedule of career and employer experiential learning events and activities.

  • Conduct employer site visits, in collaboration with faculty, to assess the viability and quality of placements and internships for MCPHS students.

  • Attend events and host organizations on campus for employer development and cultivation purposes.

Student Career and Professional Development


  • Expand and grow the Career Development Team's understanding of the life sciences and healthcare industries and job market trends.

  • Increase engagement by partnering with faculty and student organization leaders to integrate career and professional development programming into the student experience.

  • Create a framework and launch strategy to scale career development, provide guidance, and support students navigating the job, internship, and placement search processes.

  • Work closely with the Center for International Studies (Academic and Immigration Services) to understand opportunities and parameters for experiential learning opportunities for international students.

Assessment and Evaluation


  • Develop metrics and assessment systems to track, manage, and evaluate experiential learning opportunities and create communication strategies for reporting insights to internal audiences and accreditors.

  • Evaluate and assess the effectiveness of employer engagement and student development efforts.

  • Elevate the use and understanding of relevant alumni career pathway data.


Staff and Center Management


  • Direct the activities of the Career Development Center (staff of 8) to include hiring, training, supervision, and evaluation of staff, setting goals and objectives, and strategic planning.

  • In collaboration with Marketing and Communications, frame a strategy for sharing success (web, social media, and reporting) with internal and external stakeholders.

  • Oversee budget requests and the fiscal management of the Center's operating budget.

  • Direct the administration of career management and recruiting platforms utilized by students.

  • Contribute to sustaining and enhancing an inclusive working and learning environment.



  • Master’s Degree preferred.

  • More than five years of experience working in career development or other related field with a proven track record of developing and maintaining relationships with key employers and industry leaders.

  • Experience in higher education and/or healthcare preferred.

  • Proven ability to build and nurture networks of internal and external relationships and produce tangible results.

  • Demonstrated results in employer engagement initiatives.

  • Progressive experience with internship programming.

  • Excellent written, oral, and interpersonal communication skills.

  • Ability to work collaboratively on projects with diverse individuals including students, faculty, staff, alumni, employers, and other external partners.

  • Knowledge of industry and workforce trends that impact the college recruiting landscape.

  • Ability to solicit, aggregate, and share information and knowledge from employers to benefit the Career Services office and MCPHS.

  • Ability to travel as needed to on- and off-campus sites.

  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.


MCPHS offers a competitive salary and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while advancing the MCPHS strategic plan.

Key Priorites


At MCPHS, we appreciate the importance of creating an environment where everyone feels included and valued. Each of our Community members’ unique experiences and perspectives adds value to our ability to create and deliver the best education, academic service, and employee experience possible. We recognize that all community members must feel empowered to do their best work and bring great ideas to fruition. MCPHS is fully committed to prioritizing diversity, ensuring equity, and practicing inclusivity in all we do.

Read the Message from Leadership here.



Caroline Zeind, PharmD, RPh
Vice President for Academic Affairs/Provost

Since June 2018 Dr. Caroline Zeind was appointed Vice President for Academic Affairs/Provost at Massachusetts College of Pharmacy and Health Sciences (MCPHS). As the University’s chief academic officer, Dr. Zeind oversees 14 schools, serving more than 7,000 students on its three campuses in Boston, Worcester, and Manchester, N.H., in addition to its extensive online programs.

Dr. Zeind received her B.A. and Doctor of Pharmacy degrees from the University of Tennessee, followed by postdoctoral residency training at the Veterans Affairs Medical Center in Memphis. In 1995 she joined MCPHS University as a faculty member in the School of Pharmacy, where she rose to the rank of Professor in 2007. During the past two decades, Dr. Zeind has held administrative appointments including Chairman of the Clinical Pharmacy Department and Associate Dean in the School of Pharmacy, Boston. Within the Office of the Provost, she has held several roles for nearly a decade, including Associate Provost for Academic and International Affairs, Associate Provost for the Worcester, MA and Manchester, NH campuses, and Interim Vice President for Academic Affairs/Provost. In her role in International Affairs she has overseen a number of international initiatives, working collaboratively as a member of the University’s Center for International Studies, traveling overseas on several occasions to represent the University on academic collaborations in Malaysia, Japan, and the Middle East. Her contributions have involved interdisciplinary projects for pharmacy, medicine, nursing, dentistry and other health sciences programs.

Prior to MCPHS, Dr. Zeind worked as a clinical pharmacist at Tufts Medical Center while also training pharmacy residents and students on rotations. Her published scholarship includes a textbook, “Applied Therapeutics: The Clinical Use of Drugs,” 12th edition, for which she served as co-editor-in-chief, and numerous publications in healthcare practices, curriculum reform in health sciences, and the scholarship of teaching. Dr. Zeind has also won the University's highest award for teaching excellence, and has been recognized for faculty leadership and research/scholarship.


Craig Mack, Ed.D.
Associate Provost for Student Achievement and Success 

Craig is a higher education administration professional in Boston. His professional work focuses on student success, and advocating for diversity, equity, and inclusion. He has experience working at a small public college as well as small and large private colleges. He currently serves as the Associate Provost for Student Achievement and Success in the Academic Affairs Division at the Massachusetts College of Pharmacy and Health Sciences, where he served as the Dean of Students from 2014-2018. For the past ten years, Craig and a faculty colleague have conducted an annual study on new students at the University: Profiles, trends, and characteristics of new students. Prior to his current institution, he worked at MassBay Community College in academic affairs and enrollment & student affairs, Boston University in student affairs, and the University of North Carolina–Pembroke in academic affairs. 

He is engaged with several community and volunteer agencies. He currently serves in two legislative bodies for the Town of Wellesley, MA; as a Wellesley School Committee Member; and a Representative Town Meeting Member. He was previously involved in the Wellesley Education Foundation, Board Member; Association for Orientation, Retention, & Transition in Higher Education, President and Board Member; Allston-Brighton Food Pantry, Executive Director; and Northeast College Sexual Assault Network, Secretary/Treasurer. 

Craig earned his Doctorate in Educational Leadership from Johnson & Wales University, his Master of Education from the University of South Carolina, and his Bachelor of Liberal Studies Degree from Bowling Green State University in the Great State of Ohio.

His interest areas include social justice, community service, student success, and higher education leadership. In 2019, he published a chapter in the book: Building Successful Foundations: Best Practices in Orientation, Transition, and Retention. 



Interested applicants should submit a cover letter, current resume, and three references as one document, either in Word or a PDF. The file name should start with your first name and then your last name, such as “John Doe – MCPHS Application.” This should be emailed to with the email subject of “Application for MCPHS Executive Director.” 
For first-round consideration, interested applicants should submit the requested materials by Monday, January 8, 2024, by 11:59 EDT. 
MCPHS is an equal-opportunity opportunity employer that celebrates a diverse community. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. 

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