Director, Career Success Lab
New Jersey City University



Reporting to the Provost, the Director will develop strategies to increase engagement in career development for students from all backgrounds, majors, and disciplines; will cultivate relationships with prospective and current employers from the region and the country; will work closely with Academic Affairs, Student Affairs, Institutional Advancement, and Enrollment Management; and will oversee the operations, budget and growth of all things related to career development. Builds and sustains funding to support a vision that provides every NJCU student with high quality career preparation.


  • Develops and provides career development offerings for NJCU students and implements integrated practices.

  • Creates and implements scaled career development solutions which are integrated throughout the curricular and co-curricular experiences of students at NJCU.

  • Hires, trains, and oversees a creative, collaborative team which seeks to impact the campus community and external partners through innovative and strategic solutions.

  • Leverages current and new technologies to scale impact, increase accessibility, and integrate into the campus ecosystem.

  • Ensures that adequate data, narratives, and report structures are in place.

  • Creates data informed narratives and develops effective strategies to engage with all students throughout their student experience.

  • Promotes opportunities for students and the campus overall, with a focus on the immediate geographic region.

  • Represents NJCU to industries and sectors in the greater New Jersey area, the Northeast region, and to the nation.

  • Fosters opportunities for engagement with NJCU, from experiential learning, employment opportunities, research connections, and potential funding.

New Jersey City University is an equal opportunity institution encouraging a diverse pool of applicants.



  • Minimum of five years of experience within the field of career development, higher education, recruitment, or other relevant fields and experience leading teams, which includes the supervision of professional and clerical staff.


  • Master’s Degree in higher education, business administration, or related field.


  • Proven track record of integrating career initiatives across campus.

  • Demonstrated success building strong partnerships with external constituents.

  • Strong ability to communicate effectively with diverse audiences and stakeholders.

  • Experience in recruiting, hiring and mentoring new student and professional staff.

  • Experience interacting with vendors to assess career technology needs at scale.


Competitive compensation and benefits package




New Jersey City University (NJCU) has been in existence for more than 90 years, and throughout the decades, has stayed true to its mission of access to quality education for a diverse population. The institution has remained an enduring presence within Jersey City and continues to provide educational and economic impact for our students, our communities, our city, our state, and the broader world.

NJCU continues its tradition of encouraging student academic success and is a game changer in the lives of our more than 8,000 undergraduate and graduate students. We offer one of the most affordable tuitions and the lowest student debt among New Jersey public colleges and universities. Recognized as one of the top colleges in the nation for improving students' upward economic mobility, NJCU is a great return on investment. In fact, 10 years after graduation, students earn 22% more than the national average income. 


While studying in one of our 50 undergraduate, 28 graduate and three doctoral degree programs, students receive unparalleled support from highly accomplished professors who bring out and refine students’ academic talents. Those enrolled at the NJCU School of Business benefit from the proximity to Wall Street and study with a finance professor who was a governor of the New York Stock Exchange (NYSE) and others who have high-level corporate or Wall Street experience. Music, Dance and Theatre students can learn from Grammy-winning musicians, concert pianists, Broadway performers, jazz greats, and opera personalities. NJCU education faculty includes Fulbright scholars, accomplished authors, and professors with international experience. Once they graduate, our students go on to become game changers in their own right—often remaining in New Jersey—as influencers of industry, impactful civic leaders, and inspiring role models in fields ranging from music to nursing and media to education.


Located in a city that has been named one of the most diverse in the nation, and ranked by U.S. News & World Report as the best public school in New Jersey for ethnic diversity, NJCU’s rich diversity provides an ideal environment for creativity and nurturing talent. Students are stimulated and challenged by the wide array of ideas stemming from different cultures, customs and ways of life, learning firsthand from each other in intercultural exchange that prepares them to be critical thinkers in a global landscape.




The mission at New Jersey City University (NJCU) is to provide a diverse population with an excellent education. The University is committed to the improvement of the educational, intellectual, cultural, socioeconomic, and physical environment of the surrounding urban region and beyond.

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Dr. Sue Henderson

Dr. Sue Henderson has served as the 12th president of New Jersey City University since August 2012. Now in her 10th academic year in 2021-22 as the first female president in the institution’s more than 90-year history, since her arrival, she has accomplished a range of transformational initiatives to position NJCU as a game-changing force in a global landscape.

She established the NJCU School of Business and relocated it to a state-of-the-art facility in Jersey City's financial district along the Hudson Waterfront, while hiring its founding Dean and more than half of its faculty during her tenure. During this time, more than five new academic programs were developed as well as a new General Education program and an Honors Program.

Dr. Henderson spearheaded the implementation of a $400 million project to redevelop the institution's West Campus into a modern urban village that will include student and residential housing, retail, restaurants, green public spaces and a pedestrian-friendly layout to aesthetically and economically revitalize the region. A contemporary academic and performance space will serve as the new home to the internationally known Joffrey Ballet School.

Furthermore, Dr. Henderson ensured NJCU tuition and fees would remain among the lowest of all public, four-year colleges and universities in New Jersey, and implemented the NJCU Debt-Free Promise Program to make a college education accessible and affordable — a program lauded by the state when initiating the Garden State Guarantee.

Dr. Henderson has been named to the NJBIZ Education Power 50 index in each of its first two rankings in 2019 and 2020, including a No. 7 position in 2019. In February, 2021, Dr. Henderson was named to the 2021 ROI Influencers Power List for Higher Education by ROI-NJ for the third straight year since 2019, and in March, 2021, named to the 2021 ROI Influencers Women in Business Top 50 list.

Dr. Henderson is the past Vice-Chair of the influential NCAA Board of Governors and served as Chair of the NCAA Division III President’s Council in 2019-20 at the conclusion of a four-year term. In Summer 2021, she was named chair of the NCAA Board of Governors Committee to Promote Cultural Diversity and Equity, after previously serving on the NCAA Diversity and Inclusion Committee. 

Dr. Henderson is the chair of the Board of Directors of the Hispanic Association of Colleges and Universities (HACU), and is a member of the executive board of HACU’s Commission on International Education as its secretary. She is the past chair of the One to World Board of Directors. She serves on the Hudson County Chamber of Commerce Board of Directors and as the statewide chair of the Campus Compact Board.

Dr. Henderson is a member of the Committee on International Education of The American Association of State Colleges and Universities (AASCU). In addition, she is Chair of the Academic Issues Committee for the New Jersey Presidents’ Council, and serves on the Internationalization Commission of the American Council of Education. She is serving her second term as a Commissioner for The Middle States Commission on Higher Education (MSCHE) (2018-23). Additionally, Dr. Henderson serves on the board of NJTV and The New Jersey Symphony Orchestra (NJSO).

Dr. Henderson holds a Ph.D. in Higher Education from the University of Georgia, and bachelor’s and master's degrees in math education from Georgia State University. Dr. Henderson has received numerous awards for her work as an educator and administrator.


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Applicants must apply here.

Full consideration will be given to applications received by January 5

Contact with our search consultants from The Career Leadership Collective is encouraged for applicants. Nominations and applicant inquiries can be sent to Jill Hart, Search Consultant:

This job description and prospectus has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. 

As a condition of employment, new employees are required to provide proof of full COVID-19 vaccination prior to their start date.  Candidates wishing to request a medical or religious exemption must advise Human Resources at the time of job offer.

New Jersey City University is a Tobacco and Smoke Free Campus.  For the health of our employees, students and visitors, smoking, vaping and tobacco use is not permitted on campus.  This includes all buildings, grounds and parking lots.