La Sorbonne

Full-Time

University Partnerships Manager

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POSITION OVERVIEW

The Career Leadership Collective (The Collective), a prominent US college and university consultancy focusing on career education, and home of The National Alumni Career Mobility (NACM) Survey and strategic First Destination Survey (FDS) services, is seeking a University Partnerships Manager to focus developing new NACM survey and FDS survey customers at colleges and universities.

 

The successful candidate will be a goal-driven, administratively organized, relationship-focused, and skilled information presenter with a proven track record of tangible results in sales and excellence in customer communications. 

 

This position reports to the Senior Manager of University Partnerships. 

More about The Collective Team

OVERVIEW OF RESPONSIBILITIES

 

  • Develop multi-stakeholder campus relationships: Garner and develop lasting partnerships with career services staff and leaders, institutional researchers, academic deans, alumni affairs staff, and other key campus leaders throughout the survey purchasing process.

  • Deliver product and service overviews: Craft and deliver clear presentations articulating value propositions to our campus partners in order to illuminate our career data services, insights, and research into practical and critical applications.

  • Represent and Evangelize all of The Collective’s services: While survey partnerships are the focus of the role, our survey partners are our consulting and training partners, our events attendees, our campus-wide members, our content engagers, and our higher family. Sharing gratitude, identifying future partners or identifying opportunities for future partnerships, assisting on executive searches, pointing campus partners toward the correct training services or events are all part of our partnership team mission. This is done on video meetings, regional lunches, at our event, while running booths at annual conferences, and through various other engagement mediums. 

  • Research new campus partners: Develop a keen understanding of the unique institutional profiles of our current and emerging campus partners in order to better meet their career data needs through our custom survey services.  

  • Regularly engage with our CRM database: Record and organize contacts in collaboration with the team to maximize our CRM database as a primary customer interaction log and prospect research tool. 

  • Process partner service agreements: Ensure clarity in communication with information between our leadership and legal reviews and campus procurement officers regarding security documentation, statement of work questions and technical product specifications. 

  • Collaborate with the Career Insights, Data and Research Team: Ongoing communication with the Career Insights, Data and Research team regarding topics that impact survey services, customer engagement, and product scalability. 

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REQUIREMENTS

  • Bachelor's Degree 

  • Minimum of three (3) years of sales, outreach, business partnership development, or fundraising. 

  • Clear experience providing informational overviews about a product or service to a customer base.

 

PREFERRED QUALIFICATIONS

  • Master’s Degree 

  • Experience within higher education, career services, EdTech, or adjacent industries

  • Understanding of college career services and their career analytics and data storytelling needs

  • Understanding of the diverse functional areas within higher education and a natural confidence and comfortability interacting with various stakeholders and leaders

  • Personal commitment to diversity, equity, and inclusion 

  • Outstanding written and executive communication skills

  • Experience using customer relationship management (CRM) software

JOB DETAILS

  • Full-time, salaried, exempt from overtime

  • Fully remote, moderate travel

 

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Colleagues Working Together

ABOUT THE COLLECTIVE

The Career Leadership Collective is a thought partner and consulting group for colleges and universities globally. We assist upper administrators and career leaders to systemically weave career and future preparation into the fabric of the campus experience.

 

We Believe:

  • Higher education leaders have a moral imperative to intentionally and strategically influence the career development of every student. 

  • Diversity of thought, experiences, and people are crucial to career services innovation.

  • Thoughtful use of career data and trends can transform career outcomes, inclusion, recruitment, retention, and alumni affinity.

We Value: 

  • Being radically others centered

  • Empowering practicality

  • Practicing bold curiosity

  • Laughing together and enjoying our work

  • Identifying and solving problems

 

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IDEAL CANDIDATES 

 

Diversity of thought, experiences, and people are a top value of our company, embedded in all that we do. The Career Leadership Collective is committed to creating a positive, stimulating, thoughtful, and enjoyable working environment for all employees and appreciates unique contributions. The Career Leadership Collective is the leader in higher education career data and hires employees with stellar performance on all levels. The Collective values diverse individuals and applicants, and has a mission to provide equity data to clients and consulting solutions that empower equitable student success.

The Collective seeks individuals who exude:

  • HUMILITY: In both processes and relationship connections we are learners, flexible, collaborative, able to take feedback, and open to the best ways of achieving our goals. 

  • EXCELLENCE: we have and look for grit, drive, smarts, and a track record of superstar work on the specific work we are accomplishing. 

  • THOUGHTFULNESS: our team loves our clients, we are conscientious regarding great customer service, we are thoughtful about our diversity and equity philosophies and intercultural interactions, and we are all about our mission. 

  • SOCIAL INTELLIGENCE: we seek maturity, grace, and discernment in our daily business interactions, and are a team of regular advice seekers in order to provide outstanding services to higher education.

CURRENT SURVEY OFFERINGS

The Collective currently offers the following survey services for US colleges and universities: 

  • NACM 5/10: Comprehensive annual alumni survey of 5- and 10-year alumni for campuses. Includes an annual national report for the field of higher education. 

  • First Destination Survey Services: Comprehensive collection, cleaning, interactive dashboard visualization, and reports service, which comes with an alumni data refresh to increase knowledge rates and the ability to connect to the NACM New Grad core for increased results on career preparation and campus best practices.

  • NACM New Grad core: A set of questions from our NACM 5/10 survey that can be added to any campus FDS instrument in order to benchmark nationally against other schools and connect with the NACM 5/10 survey data.

  • Custom Alumni Career Survey Services: A fully customizable option for alumni career surveys. 

  • Quick Polls and Insights: The Collective regularly sends out quick polls and surveys on hot topics in the field of career services. 

This job description and prospectus has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. 

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